MobileRead Forums - View Single Post - Any issues with e-books from Penguin?

jaxx6166 · 06-19-2010, 02:34 PM

Bitgod,

Penguin had this issue when ebooks first started to become mainstream. I spent a good few hours of time going back and forth with the Sony store and FW for their shoddy formatting. The worst offender was a SM Stirling book I picked up...it had flat out missing text. And a couple of really weird spacing errors with just about any other nastiness you could think of.

A couple of emails to the distributor kind of helped light a fire under their ass for some of the books and they were fixed within a couple weeks or two. You'd think that these places would have a Q/A department.

If you bought it on iBooks, I'd send a nasty email to Mapple. They seem to be the king of the sheep right now.

Every publisher has their issues, but I think Penguin has been the biggest offender..

06-19-2010, 02:34 PM	#4
jaxx6166 Wizard Posts: 1,222 Karma: 769316 Join Date: Mar 2008 Location: Eternal summer Device: 350, iPad, PW	Bitgod, Penguin had this issue when ebooks first started to become mainstream. I spent a good few hours of time going back and forth with the Sony store and FW for their shoddy formatting. The worst offender was a SM Stirling book I picked up...it had flat out missing text. And a couple of really weird spacing errors with just about any other nastiness you could think of. A couple of emails to the distributor kind of helped light a fire under their ass for some of the books and they were fixed within a couple weeks or two. You'd think that these places would have a Q/A department. If you bought it on iBooks, I'd send a nasty email to Mapple. They seem to be the king of the sheep right now. Every publisher has their issues, but I think Penguin has been the biggest offender..