Quote:
Originally Posted by Deskisamess
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If you assume Amazon is giving you correct search results, and you don't see the exact item/brand you're looking for so you buy another brand, when all along the correct item is there, just hidden from search results, that's wrong.
Calling customers stupid or weak isn't right.
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I believe the assumption is that Amazon should cater to you, and you alone. Or rather that they should cater to the same type of customer as yourself. They do not, and may not be interested in you at all. If you search and already know you want a specific name brand item and model number, then you are simply using Amazon to comparison shop. It is okay to cater to comparison shoppers that want to save a buck, but if you do it too well you are stuck with the reputation of only catering to them.