MobileRead Forums - View Single Post - Booken (Cybook Gen3) do not complying with warranty

merlin · 09-10-2010, 12:52 AM

If you plan to buy one of the BOOKEN ebook readers be careful!
They do not complying with warranty.

After few months of use of Booken Cybook Gen 3 (Gold) the screen remained blocked and it was not possible more to use.

Asking to Booken for the reparation in warranty, they say that screen damage is not covered. Even demonstrating that it was due to an intrinsic defect and not to damage caused for example by a fall or an impacted by sharp object as keys, screwdriver, etc (the ebook reader was on the table in a safe place and I simply open again after some days) they will no comply with warranty and asked for the reparation a cost which makes more convenient to buy a new (different) ebook reader.

Note that the warranty do not indicates that screen is not covered by warranty.

Therefore, if you plan to buy one of the BOOKEN ebook readers be extremely carefull. They do not comply with warranty and will charge yo you the cost of reparation.

09-10-2010, 12:52 AM	#2
merlin Junior Member Posts: 7 Karma: 10 Join Date: Sep 2010 Device: Cybook Gen3	Booken (Cybook Gen3) do not complying with warranty If you plan to buy one of the BOOKEN ebook readers be careful! They do not complying with warranty. After few months of use of Booken Cybook Gen 3 (Gold) the screen remained blocked and it was not possible more to use. Asking to Booken for the reparation in warranty, they say that screen damage is not covered. Even demonstrating that it was due to an intrinsic defect and not to damage caused for example by a fall or an impacted by sharp object as keys, screwdriver, etc (the ebook reader was on the table in a safe place and I simply open again after some days) they will no comply with warranty and asked for the reparation a cost which makes more convenient to buy a new (different) ebook reader. Note that the warranty do not indicates that screen is not covered by warranty. Therefore, if you plan to buy one of the BOOKEN ebook readers be extremely carefull. They do not comply with warranty and will charge yo you the cost of reparation.