Quote:
Originally Posted by Kamikakushi
Thank you. At step 4, when I try to update to factory image, the result is a broken screen (picture attached). If I click on the white rectangle, it restarts and gives the same result. Is this some sort of boot loop? Sorry for my noobness, I just couldn't identify the problem.
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As above, once more put the special image to the usb-root and reboot.
If failed, try other Amazon firmware update file (e.g. 5.8.11) - this case will make jailbreak impossible but might rescue the device.
Do not use DO_FACTORY_RESTORE method - it will brick the device and finally close usb access to it, and only serial port will help.