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Old 06-23-2018, 08:15 AM   #1
dbundy
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Posts: 7
Karma: 2000010
Join Date: Jun 2018
Device: none
Unhappy Dasung E-Ink Paperlike Monitor : a After-Sale service disappointing

I recently bought the Dasung E-Ink Paperlike Pro 13.3″ Monitor.
I encountered important limitations about how to work with 2 monitors with the Dasung and a classical LCD monitor.
Dasung just ignored my issue and considered as a normal thing.
What you can read on their site in the After Service section is not right :

Quote:
"We offer refunds or exchanges if there is a quality problem. But the return of non-quality requirement are not accepted."
So I advise to think several times before buying a product that with fee can cost you about 1000$.
It can be fine for you but if you have a problem with, you may consider it as a scam as the after service is very limited and it is not worth the price (1000$).

For me, the damage is done. But if it may "save" your money, I would be glad for.

I wrote a post on my wordpress blog if you are interested in.

Cheers,
David
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