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Also, have you just tried looking in your account through the Sony software? There is a section in there where you can look at your purchased books and re-download any or all of them. I had a book fail during download while purchasing it, and I was able to try again through my account. It downloaded successfully the second time. I don't remember the error number I saw when mine failed, so hopefully you'll find your book in your list, too.
Forgive me for repeating advice if this was one of the suggestions you already tried.
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