Hi Dragoworld,
thank you for this reply. In fact my problem is exactly this instability. I have a couple of other Kobos which are stable (I changed the Fnac reference to Kobo years ago and that has not changed).
I don't know why my Clara HD is not stable and changes back to Fnac behind my back!
It may be something to do with the type of account that I entered when I configured it. I don't really remember what I chose. So I suspect that the solution is to reconfigure the Clara HD completely not using any Fnac account. I'm not sure how to do this right now and would appreciate any advice.
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