Quote:
Originally Posted by DustyDisks
I have had several cs people at different times, tell me to hold the power button for at least 20 seconds then release it. Then you can reboot it. Non of them said to push the shutdown button on the screen, you hold the power button past that point for the required 20+ seconds.
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That's a hard reset. It's best to do the shutdown if you can. Keep things from corrupting. Hard reset is for frozen device or you can't see the screen...etc