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Old 06-19-2013, 07:09 PM   #1
jpottle
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jpottle began at the beginning.
 
Posts: 2
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Join Date: Jun 2013
Device: Kobo Mini
Sync Problems on 3 different Kobo Minis (related to software update?)

There are 4 Kobo Minis in my family (myself, my daughter, and both my parents have one). Of the 3 of us who bought new books this week (and got the latest software update), all 3 of our Kobos have stopped syncing properly. They say they are syncing, "Loading Content", etc... but the newly downloaded books do not show up. We tried this over wi-fi and using the Desktop app.

We found a workaround where we can browse to the bookstore and find the book we just purchased, and download it that way. It is much less convenient than the sync, though.

If 3/4 of us in our family are experiencing this problem, I would guess that it is widespread. It will probably be 4/4 next time my mother tries to sync!

Thanks for any help.
jpottle
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