MobileRead Forums - View Single Post - Touch 15 month old Kobo Frozen on "Powered Off" screen

VirgoGirl · 10-26-2012, 01:37 PM

15 minutes ago, I was just reading a book I just put on the the micro sd card, hit the screen and got the problem where there is an underlined word but the taps don't respond. I powered off the KT, tried to power it on and nothing. NOTHING!

I got a paper clip, stuck it in the back, all I got was a blue light. I plugged it in, screen still frozen but the light turned green. I tried the paper clip again, nothing but the blue light. I removed the micro sd card, tried powering it on again, nothing. The screen is still frozen showing my book cover and 40% read and "powered off".

I've kept the card out, plugged it back in, but I am really worried about the reader. I really don't want to have to do a restore - don't know how I would with the screen frozen - as I'm very happy with firmware .17. I can't return it as it's 15 months old, but I am really unhappy and very frustrated!!!

10-26-2012, 01:37 PM	#1
VirgoGirl "Why is it doing that?" Posts: 322 Karma: 725344 Join Date: Sep 2011 Device: Black Kobo Touch & Glo, responsible for 2 PaperWhites	15 month old Kobo Frozen on "Powered Off" screen 15 minutes ago, I was just reading a book I just put on the the micro sd card, hit the screen and got the problem where there is an underlined word but the taps don't respond. I powered off the KT, tried to power it on and nothing. NOTHING! I got a paper clip, stuck it in the back, all I got was a blue light. I plugged it in, screen still frozen but the light turned green. I tried the paper clip again, nothing but the blue light. I removed the micro sd card, tried powering it on again, nothing. The screen is still frozen showing my book cover and 40% read and "powered off". I've kept the card out, plugged it back in, but I am really worried about the reader. I really don't want to have to do a restore - don't know how I would with the screen frozen - as I'm very happy with firmware .17. I can't return it as it's 15 months old, but I am really unhappy and very frustrated!!! Last edited by VirgoGirl; 10-26-2012 at 02:04 PM.