Quote:
Originally Posted by paola
one of the reasons why I chose Pocketbook was that they have a 24 months guarantee - which told me that they have faith in their devices. So yours should be covered by warranty as well.
I have written last week and be entered into some sort of electronic system, but I've just eralised that the sreenshot I sent (the one attached here) looks fine - obviously the screenshot does not capture what I can see from outside. If nothing happens by lunchtime, I am going to write again - so far the UK representative ahs been very efficient, so I am confident they will sort it out - but I'll keep you posted!
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If at all possible, call, don't write.