Thread: Libra Libra H2O disconnecting from PC
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Old 07-22-2020, 02:42 PM   #4
JSWolf
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Posts: 74,417
Karma: 129358310
Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
Quote:
Originally Posted by jenieliser View Post
Any ideas?

My 7 month old Libra H2O seems to be unable to maintain a connection to a computer. It is fully charged. I plug in to my pc and within 2 minutes it disconnects itself. If I leave it plugged in it will reconnect within 5 minutes or so, then once again disconnect within 2 minutes.
I have tried another computer, and another cord.
I have logged out of my kobo account, factory reset, then manual reset, yet the problem persists.

Is there anything else I could possibly be missing?
What firmware are you running? if it's not 4.22.x, I suggest updating the firmware and then trying again. If it still fails, I suggest contacting Kobo about the problem.
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