MobileRead Forums - View Single Post - Be "wary" with warranty calls..warranty starts from ACTIVATION date

Mark Rehorst · 10-05-2011, 07:32 PM

For a lot of problems the warranty doesn't seem to matter.

My mother's kindle stopped charging because the USB connector on the bottom edge got damaged somehow. She called Amazon customer service and they replaced it without any questions. I am pretty sure it was well out of warranty.

10-05-2011, 07:32 PM	#2
Mark Rehorst was engr, now dentist Posts: 143 Karma: 18558 Join Date: Nov 2010 Location: Riverside, Ca Device: Kindle DXG	For a lot of problems the warranty doesn't seem to matter. My mother's kindle stopped charging because the USB connector on the bottom edge got damaged somehow. She called Amazon customer service and they replaced it without any questions. I am pretty sure it was well out of warranty.