Quote:
Originally Posted by jswinden
Don't bother with Sony's worthless CS except as a last effort.
|
If you haven't had contact with CS for a while, you might be pleasantly surprised with their current state (or maybe I just got lucky). I worked with them through email last week and they were falling all over themselves to please me, thanking me for my loyalty to Sony, and generally channeling Kindle CS awesomeness. I had to double-check that I was actually dealing with Sony.
