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It's not only called differently it's somethig different aswell, basicly after the first year it's up to the consumer to prove that it's not his fault whereas in the first year the company has to prove it's the consumers fault when they claim it's not a warrany-issue.
In any way in this case I doubt they will reply anything else than "please send us the device we'll send you a new one/repair it for you" if you send them the pictures.
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