Good story Scott
I know I refer new users to it, and even provide links to it online... but I have had my iPad 4 months, and have never even looked at the manual. But.... I have had an iPod Touch and replaced it with an iPhone, so I did have a head start. Still, my wife has had neither. She has been using Macs and PC's for 20 years, and still needs help doing things. With the iPad after the FIRST DAY she seldom has any questions..... IMHO the UI is genus...... I think that is one of the reasons it is so popular with "senior" users....