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make sure eBook Library is not running, plug in the Reader (and if eBook starts, quit it, but do not eject your reader from windows). start up Calibre. Make sure you run through the configuration and select Sony and Reader. If you need to go through the configuration again go to Preferences->Run Welcome Wizard. You might want to do it again anyway.
I've found Calibre works just fine, it's just very slow. It takes 15 seconds or so to recognize my reader once it's started up.
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