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Originally Posted by johny008
Hello everyone, this is my first time writing something here. I have a problem with my rewards of being a reader in Kobo Aura HD, there is a long time I don't receive any new reward, and it started two years ago, I think. Does anyone know why my rewards are not being updated?
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I doubt this is actually a bug. While Kobo still have the awards system on the devices, they haven't change them for well over two years. There are still several awards that I haven't gotten, but I never will as I don't use Facebook or otherwise use the device in a way to get the remaining awards.
There is a long thread here discussing the awards. If you can't seem to get an award, I would suggest having a look a that to see if there are clues on what you need to do.