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Old 12-08-2010, 01:50 PM   #1
Tieton
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Tieton began at the beginning.
 
Posts: 19
Karma: 10
Join Date: Nov 2010
Device: Sony
B&N DRM problems and NO SOLUTION

I own a Sony PRS950. I've ordered some DRM'd books from B&N only to find that I cannot open them, either on my reader or on my Mac desktop reader app.
The problem turns out to be in B&N's servers: they have my name wrong.
To open a DRM'd book I have to type in my name incorrectly, and my credit card number. It opens.
Trying to get B&N to correct my name in their servers has been a nightmare, from which I have to waken.
The problem is their computers but they claim to not be able to fix it.
Huh?
Another prime example of why DRM should be abolished.
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