Quote:
Originally Posted by Cootey
I *definitely* am looking forward to Walmarts selling Kobos. The return process will be so much easier. I hope Kobo is ready for it. :>
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Let's hope that once they realize what Walmart normally does in terms of customer service 1. they do not immediately stop the partnership because it cuts into their margin too much and 2. Walmart leaves the partnership because Kobo's b2b customer service is just as bad and it takes them months of arguments to get their returns refunded.