Quote:
Originally Posted by fjtorres
Amazon rarely takes books down for "defects", much less dual covers.
(Added illustrations are typically considered pluses.)
What they with quality complaints is forward them to the publisher and let them choose to update or not. Indies tend to be very responsive.
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That might be the policy, and that might be the way things go most of the time, but when I reported failure to receive an X-ray file for a book with X-ray enabled, CS offered to take the book down.
I declined since most people don't care about X-ray and IMO the problem was amazon's, not the publisher's. The X-ray never showed up.