Quote:
Originally Posted by borisb
I've had lock ups on the Reader for 2 free EPUBs. I forwarded them to Tech Support some months ago and haven't received a response. I can only surmise that some content in the EPUBs trips up the software, causing it to "hang".
I recommend you submit a Help Request ticket at www.entourageedge.com/support and see what they say in the case of your PDF. |
Still no response? That seems somewhat out of character for enTourage support. Have you tried to resubmit or otherwise follow up?