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I have a Cybook who is near 20 days to make an year old, and zero problems.
eBook readers will die and, and as any other gadget it will die in the moment we want(need) less.
Care taken - I try to keep my Cybook in it’s cover all the time I can - and it will last as long as one needs.
Pitty you got your broken and, yes, it’s not a pleasant feeling for sure.
Hope you get a new one as fast as possible.
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