MobileRead Forums - View Single Post - PRS-T1 Sudden DRM Issue

ms_feather · 01-04-2013, 02:26 PM

I have had the same issue with my e-reader and the library program. You have to make sure your Adobe ID is current. The Adobe ID is the DRM for Sony e-books. An Adobe ID should already be associated with your account. Tech support or help menu says you have to de-authorize and then re-authorize your computer and device. Unfortunately, that solution has not always worked for me, so I had to call tech support and have them do it on their end.
The issue seemed to be more of a problem after updates to the software and reader. I have had this happen multiple times.
I have enjoyed the reader, hate the library management and DRM issues.
It's a pain in the tookus.
Hope this helps if you haven't already resolved the issue.

01-04-2013, 02:26 PM	#7
ms_feather Junior Member Posts: 2 Karma: 10 Join Date: Jan 2013 Device: AGPtek® 7" Android 4.0 Capacitive Touch Screen Tablet PC	Sony E-Reader DRM Issues I have had the same issue with my e-reader and the library program. You have to make sure your Adobe ID is current. The Adobe ID is the DRM for Sony e-books. An Adobe ID should already be associated with your account. Tech support or help menu says you have to de-authorize and then re-authorize your computer and device. Unfortunately, that solution has not always worked for me, so I had to call tech support and have them do it on their end. The issue seemed to be more of a problem after updates to the software and reader. I have had this happen multiple times. I have enjoyed the reader, hate the library management and DRM issues. It's a pain in the tookus. Hope this helps if you haven't already resolved the issue.