Quote:
Originally Posted by DaveLessnau
After digging through link after link of Kobo's useless "help" pages, the best I could come up with is the same thing PeterT, above, found:
https://help.kobo.com/hc/en-us/requests/new
That page just gives links to their Chat, phone numbers and social media links. So, assuming it even works, I'd suggest starting with Chat.
EDIT: I had to turn off all kinds of privacy stuff in my browser to get their Chat window to come up.
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Because of my settings with Firefox, some site don't work. So if turning off Ghostery and Adblocker Ultimate don't work, I use Windows Edge which I keep generic for jus this reason.