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Old 01-13-2020, 02:57 PM   #51
theducks
Well trained by Cats
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Posts: 29,792
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Join Date: Aug 2009
Location: The Central Coast of California
Device: Kobo Libra2,Kobo Aura2v1, K4NT(Fixed: New Bat.), Galaxy Tab A
Glitch
Stores have a few ways to attract business:
Availability
Price
Service
The Internet made the Availability wide open
Service: well, you see our offerings. You can pay and DOWNLOAD it any time.
Price: Agency killed that difference as well

Customers are fickle. It has become all about the price TODAY and forget about the business that served you for years.
I used to shop at Future Fantasy because of 2 things:
1)they had selection.
2)They were (very) LOCAL
Still, that was not enough to keep the doors open. Rent and Utilities and wages for non-family members.
It still takes time and effort to maintain an online presence. Communications, Bills and taxes paid and all the rest, still need to be processed in a timely manor.
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