I tried using our desktop. The mini-USB port works fine and I can see the 'Edge' as a drive.
So the issue is either the USB hub connected to my laptop, or because my laptop is plugged into a docking station or something on the laptop itself. I even tried to directly connect to a USB on the laptop, but still no go.
The strange thing is that my Alex works fine using it's mini-USB port with this laptop.
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