Quote:
Originally Posted by leftright
before you jump ship, browse the forums of other readers.
My experience is that ALL readers have issues, there isn't one out there which is perfect.
It's a case of pick your poison from a shelf of poisons and glug it.
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Well hopefully I don't have to find out but Amazon's customer service can't possibly be this slow and/or obtuse.
A week of back and forth and their latest response is that they need my software version, firmware version and purchase date (which is what they asked me day 1). The fact that it would take that long to get a resolution is a bit annoying but to just feel like I am going in circles after that period of time is ridicules and is not acceptable.