Quote:
Originally Posted by pilotbob
Why does that suck? My son had a problem with his iPod. We went to the apple store... they confirmed the problem and swapped it out.
BOb
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I don't think that taking in a new iPod to an Apple Store and getting a new one back sucks. But then, that's not what I'm talking about.
I'm talking about sending in a unit to Apple and not getting that unit, or a new unit to replace it, back.
Not everyone lives near an Apple Store, Bob. So, we can't just do a swapsie over the counter. And, when you send in a unit for something as simple as a battery change, you would hope that you might get your unit back. They certainly aren't sending out new ones just for the fun of it.