I have only ordered from J&R once - a half dozen CDs that were on sale.
They arrived in a thin padded envelope with every jewel case cracked, one shattered at the corner. Fortunately, I had plenty of blank jewel cases, so it didn't bother me.
But considering how flimsy the JBL box is, I would request that J&R ship it in a box rather than their padded envelope.
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