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Old 02-15-2020, 05:19 AM   #22
gmw
cacoethes scribendi
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Join Date: Nov 2010
Location: Australia
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Quote:
Originally Posted by Hitch View Post
[...] I never ask a software provider for assistance unless/until I've tried to read all the available materials, read forums, etc. Never. I just will never understand people who just won't bother to at least TRY to understand something first.

Hitch
Oh, yes. There is definitely a "two groups of people" thing going on with this stuff: those that prefer to help themselves and those that prefer to be told what to do. I find that the middle ground seems sparsely populated. Not only do I get those people looking for help, but I also run into trouble with those that have helped themselves beyond their own understanding and so made a problem worse; or I make what seems to be an innocent change to my software only to discover that someone helping themselves has been using the software in ways I had never imagined and I just "broke" something that was never supposed to exist. It seems churlish to complain in such situations, but it can be as frustrating as the reverse.
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