[Abrazarse]

If this is wrongly formatted, I apologise, my 1st post.
I have a new problem with Calibre, up until today I have been merrily downloading both covers and data without problem. Now I am told the download cannot be completed and receive the following;

calibre, version 0.9.14 (win32, isfrozen: True)
Failed to download metadata: Failed: Download metadata for 1 books

Starting job: Download metadata for 1 books
Job: "Download metadata for 1 books" failed with error:
Traceback (most recent call last):
File "site-packages\calibre\gui2\threaded_jobs.py", line 83, in start_work
File "site-packages\calibre\gui2\metadata\bulk_download.py", line 240, in download
Exception: Failed to download metadata. Original traceback:

Traceback (most recent call last):
File "site-packages\calibre\utils\ipc\simple_worker.py", line 210, in main
File "site-packages\calibre\ebooks\metadata\sources\worker.py ", line 52, in main
WindowsError: [Error 5] Access is denied: u'C:\\Users\\Andy\\AppData\\Local\\Temp\\calibre_0 .9.14_tmp_nlq9sd\\0sz9jm_metadata_bulk'


Called with args: ([927], u'C:\\Users\\Andy\\AppData\\Local\\Temp\\calibre_0 .9.14_tmp_nlq9sd\\_hcicv_metadata_bulk.log', <calibre.library.database2.LibraryDatabase2 object at 0x0493B090>, True, True, None) {u'notifications': <Queue.Queue instance at 0x0704D9B8>, u'abort': <threading._Event object at 0x06ABCA90>, u'log': <calibre.utils.logging.GUILog object at 0x06ABCD10>}

I am not computer literate and do not understand the content. If anyone can guide me to a successful rectification of my problem I would be most obliged. Can anyone help please?

(I have entered Calibre in the Firewall. I have also checked the Metadata settings.