It will be interesting to see what lawyers do, as there really is a lot of fine print in the cruise tickets about what they are not responsible / liable for and / or even a set amount for certain situations. Kind of like home / car policies. Geesh, they are being offered a refund, a second similar cruise for free, $500 cash, and the hotel/food/transportation back to their starting point. If anything, the lawyers will be the ones to make money.