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jefferson · 09-14-2018, 07:10 AM

My H20 (2014 edition) is not starting anymore
I have koreader installed and was reading a pdf when the reader stopped responding. It froze on a page with back light on. After a while the light got off.

I tried charging, pressing and holding power switch, pressing reset with a needle - all the things previously worked in this situation - nothing helps.
The reader still shows same frozen page. After connecting to charger, laptop or pressing power button the led turns on for several seconds like it's going to boot (laptop recognizes "NS Blank Codex" but doesn't show the drive), than it goes off again.
There was an update recently which I chose to handle as "partial update" by the manager at the start (forgot the name) where you choose between nickel and koreader, but the reader has worked fine after the update

09-14-2018, 07:10 AM	#1
jefferson Member Posts: 21 Karma: 10 Join Date: May 2014 Device: kindle	not starting, reset not working My H20 (2014 edition) is not starting anymore I have koreader installed and was reading a pdf when the reader stopped responding. It froze on a page with back light on. After a while the light got off. I tried charging, pressing and holding power switch, pressing reset with a needle - all the things previously worked in this situation - nothing helps. The reader still shows same frozen page. After connecting to charger, laptop or pressing power button the led turns on for several seconds like it's going to boot (laptop recognizes "NS Blank Codex" but doesn't show the drive), than it goes off again. There was an update recently which I chose to handle as "partial update" by the manager at the start (forgot the name) where you choose between nickel and koreader, but the reader has worked fine after the update