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Hi Arno
Tanks for you contribution. It really sucks service like that.
Businesses think it's just jump the e-... wagon and they are set, and forget that it's always about service and that we, the costumers, will not take less then what we have now.
Pity a great idea - and an European one btw, so we can begin to come closer to others better experience - does not deliver.
I hope they resolve all the problems very soon and for sure your experience about this is more then welcome.
So please keep on let us know how it develops.
Best regards,
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