Hi, I need help desperately!!!
I have a Sony 500 with two major problems.
Firstly, the unit does not show up in My Computer so i can't check if there is an operating system present or not.
Secondly, It won't turn on properly. basically there are shaded lines on the screen and when you turn it on there is a blinking curser but nothing else.
When i go thru the connect library software i can see the book loaded onto the reader so i know something is working.
i think, that i need to reflash? the OS but i have no idea what to do to get this done. I have tried a soft and hard reset with no result.
please i need someone who know what they are doing to talk me thru what i need to do. Please, please, please help.
