Thread: PRS-T1 Sony to look into the PRS-T1 freezing issue
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Old 11-09-2011, 03:59 PM   #41
dynabook
Techno-geek
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Posts: 225
Karma: 1116651
Join Date: Nov 2006
Location: Mississippi, USA
Device: PRS-T1 (Black), PRS-T3S (Black), Kobo Aura ONE
I replied to my support email that the factory reset didn't solve the problem and Sony Support replied back:

Quote:
We do apologize for any inconvenience with the performance of the device, actually we have received a few reports in this regard and we have escalated the issue to the engineering department for a solution to the issue, that would include a firmware update but this has to be confirmed and informed to your as to the other customers. We will continue working for a solution to this issue and we will let you know of any update on this regard.
--MH
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