Quote:
Originally Posted by forkyfork
I think the seller just doesn't have the time or have the want. Some people don't like the idea of sitting on the phone with customer service all day, even though to me it's not a big deal.
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A few minutes on the phone could get them a new Kindle shipped overnight. They could even contact Amazon via email. They probably paid the full $360 for it so it would be worth the time.