Quote:
Originally Posted by pshute
I'm not sure if this is the best place for this thread. Can anyone tell me anything about getting support for this app?
My public library loans ebooks in this format, so I have to use this app to read them, and I'm not happy with it. I'm happy with its features, but it's slow, resets when returning from other apps, and often requires tricks to get books to open.
As far as I can tell, the only way to get tech support is through my library. Only one librarian knows anything about it, and he's not in on the rare occasion I can get to the library. I tried asking him once, and he doesn't know anything other than the basics. Anything else is just passed on to CloudLibrary tech support, and you never get a sensible answer.
I've got a lot of feedback I like to pass on to them.
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I have an iPad 2017 running ios 11.2.6 and have had no issues with CloudLibrary at all, no slowness or crashing. sorry probably not much help: