Idle thoughts ...
From the internet so it must be true ...
Kobo E-Reader Sales - May 28, 2013 have 14.5 million users.
at a rough estimate - currently (2014) users = 16,000,000
At a 1% problem rate
there would be 16,000,000 / 100
or 160,000 problem units in use
If 1 in 10 users ask for help or complained
on the mobileread Kobo ereader forum
there would be perhaps 16,000 posters complaining
Mobileread Kobo ereader forum has currently
posts = 110,000
threads = 7,000
(16 posts / thread average)
If 80% of all the threads were dealing with "problems"
one would expect (.8 x 7,000) 5,600 problems
and
if half the posts were complaints and half were responses
the unique "users with problems" might be 1/2 x 16 x 5,600
= 44,800 users with problems
From the above:
A 1% problem rate suggests 16,000 problem units
and
mobileread Kobo forum suggests 44,800 users with problems
or a 3.6% problem rate
Assuming this 3.6% problem rate ...
there would be 7 customers in 200 with a problem
and some/many? of these problems might be due to
operator error, badly formatted ebooks
or other factors beyond the control of Kobo
My question:
Is it correct to describe this situation as
Kobo devices and software are extremely buggy ... ?
Could it be that:
1) More than 193 users in 200 are in fact satisfied
2) Fewer than 7 users in 200 have any perceived problem
and
3) Some/most/almost all perceived problems
have been resolved
Could it be that:
"Internet Magnification" is in effect ?
so
If someone (or a few or even a few 100 folks)
on the internet
gives something/anything a
thumbs up (or down)
they can be safely ignored.
Because:
For each one with a problem there are 100
(or 1,000 or a million)
who don't even notice one way or the other.
Is it a case where misery love company.
-like- birds flock together
and therefore make up close to
100% of the flock
These birds are however (almost) irrelevant
in the world of
ALL birds.
While an individual with a problem feels impacted 100%
Most are not impacted at all.
Rather than "extremely buggy"
Perhaps Kobo ereaders are nearly ideal or
almost perfect.
(ok my laundry is dry now)
Later ...