Quote:
Originally Posted by remcdonald
Just a heads up be careful with the upgrade. I did something wrong with mine though I followed the instructions to the T and my unit has stalled out permanently from it. As well the IT support has been less than stellar basically talking to me like I'm an idiot and not actually reading the email I sent in but rather giving me a trite try and restart it reply. I'm not really happy about that but I love my Kobo so the moral of the story is be careful during the upgrade or you may end up like me ripping your hair out and trying to deal with customer service to get your Kobo fixed.
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Hmm.. can you post or PM me your ticket # please? I'd like to take a look.