Hi:
I work for Zinio, and we saw your post and wanted to give you an explanation.
First, we apologize for any inconvenience. Zinio is global organization with presence in dozens of countries around the world, and to support our international business we work with a payment processor overseas.
However, the charge you see on your account was not made by Zinio. Some financial institutions add the charge based on the international processing. Not all financial institutions do so.
Credit card companies such as Visa and MasterCard apply fees ranging from 0.15 to 3 percent to financial institutions for international transactions based on their use of global payment systems. These fees are paid by financial institutions on transactions that require the use of their global infrastructure.
If financial institutions or merchants decide to assess a foreign transaction fee to their customers, they are required to provide details to their cardholders and consumers.
We are always reviewing all aspects of our business process, and we do welcome the feedback on this point. If we can be of any assistance or have any additional thoughts to share, don't hesitate to reach out to us at our customer service address:
support@zinio.com
David Cobb
Zinio