kycrout, thanks for clearing that up. I have the 505 and no knowledge about the COOL-ER.
In order to find an answer for you on something I don't know about, I would just start reading threads in this sections looking for information. I would do a search using your key words in the 2 problems, but mainly, I would just start reading the threads. Sometimes information is inside a thread about a problem that is not the same as what the thread started out as..
Did that makes sense?
Maybe someone with a COOL-ER will see this and offer advice before you read all the threads.
Good luck and I hope you find an answer.