Quote:
Originally Posted by Mememememe
"Great customer service" is just superficial gloss if the product is faulty. If someone produces a pile of crap, no amount of sweet-talking customer service is going to change it from crap to good, or even adequate.
And if a product is working properly, you shouldn't have need for customer service, anyway.
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Exactly my point. Good or Great Customer Service doesn't make a product better. Actually I would prefer to never know if a products Customer Service was good or not.