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" I went to my local Barnes & Noble and had the same problem there. They suggested I sideload for the time being and just go under the assumption that my network might be down."
But if you also have the problem in the B&N store when the device is accessing their network, the assumption that the problem is because your own network is down is invalid. I'd go back to B&N and insist that they troubleshoot with you in the store.
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