Quote:
Originally Posted by firefox
sorry for bumping, just wondering if anyone has received further correspondence from B&N.
Me? Well I gave up on just emails and used skype to call them several times
I got bounced from B&N to Paypal, and then back to B&N who said something along the lines of a refund being issued the night I called B&N initially.
I am rather confused that they told me to go to paypal yet still issued another refund.
It has yet to come, somewhat fair enough considering they had the holiday weekend. But if I don't get something by tomorrow morning Australian time I'm opening a dispute via PayPal.
This whole situation has become rather a big headache, just to try to save a few bucks and time  |
I'm kind on a similar situation as you are but I opened a dispute to B&N as soon as the whole stupid situation started to happen (so like 2 weeks ago).
I gave B&N a call and they confirmed they had made the full refund to my Paypal account, so I called Paypal and asked them about the situation. Their answer was that they couldn't see any trace of B&N refunding anything to my account and that I should wait for Paypal to investigate on the situation (based on my dispute). According to the status on my case, Paypal will make a decision by the 16th of July. I will keep you posted on the outcome...
Cheers