MobileRead Forums - View Single Post - Classic Just bought a Nook; Already having problems

owlx · 07-07-2010, 01:13 AM

I purchased a Nook a few days ago, and while I really like it, I'm having a pretty annoying problem:

Whenever I download an eBook, and select "select new B&N content," I get a network unavailable error. I can access the shop, the browser, the daily and my documents without any problems on 3G and WiFi. I spent a half hour on the phone with customer service troubleshooting it, and they couldn't figure it out.

I went ahead and exchanged it for another one and am having the same problem. I went to my local Barnes & Noble and had the same problem there. They suggested I sideload for the time being and just go under the assumption that my network might be down.

I updated my firmware to 1.4 and everything and for the time being will sideload everything to my documents. While this works, I'd really appreciate not having that extra step.

I was wondering if anyone was having this same problem and what they did to fix it. Any help would be greatly appreciated.

07-07-2010, 01:13 AM	#1
owlx Junior Member Posts: 2 Karma: 10 Join Date: Jul 2010 Device: Nook	Just bought a Nook; Already having problems I purchased a Nook a few days ago, and while I really like it, I'm having a pretty annoying problem: Whenever I download an eBook, and select "select new B&N content," I get a network unavailable error. I can access the shop, the browser, the daily and my documents without any problems on 3G and WiFi. I spent a half hour on the phone with customer service troubleshooting it, and they couldn't figure it out. I went ahead and exchanged it for another one and am having the same problem. I went to my local Barnes & Noble and had the same problem there. They suggested I sideload for the time being and just go under the assumption that my network might be down. I updated my firmware to 1.4 and everything and for the time being will sideload everything to my documents. While this works, I'd really appreciate not having that extra step. I was wondering if anyone was having this same problem and what they did to fix it. Any help would be greatly appreciated.