Quote:
Originally Posted by 2dare
it seems the trick to getting into red mode is too do menu center button then paper clip. Release paper clip then release the other two buttons. It did me no good of course but i am saying how to get to red dot mode....
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yes unfortunately re-upgrading (which requires red-dot mode as you call it) doesn't help all devices in these post-update catatonic states.
Quote:
Originally Posted by FrankKau
Agreed about the red dot solution.
How can you get the sd card? Does it have to be done at Chapters or Coles? I got mine at Walmart Canada.
Do you think Walmart would take it back after more than a month or would we have to mail it back to the company?
Also what about the possibility of either downgrading back to 1.0 or doing something else while the reader is in its temporary working state?
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About 120 or so chapters/Indigo stores across Canada will have the SD cards (Not for sale or distribution, but to flash your device right there and then.. even if you bought at Wal-Mart).
However, if you log a ticket with customer care, mention this thread and ask for an SD card, we'll send one out to you.
That said, Wal-mart will, in my experience, exchange just about anything at anytime.. however, they may or may not have units on hand.
So you can just ask for a new unit to be shipped to you from customer care as well. Just make sure you mention that your device is unusable since the upgrade and you've already tried to re-upgrade.