Quote:
Originally Posted by HarryT
I'm struggling to think of a scenario in which a physically damaged screen could not be the user's fault. Screens don't just spontaneously shatter, do they?
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They don't. However, what we're focusing on here are the conditions under which they break. Most of us who have experienced this problem did nothing out of the ordinary to crack the screen. When you read about other readers that have survived drops or falling off of cars, it's obvious something isn't right.
It's true that the user's actions did damage the screen. But it is entirely Sony's fault for selling a defective unit that couldn't even withstand normal use.