Thread: [OFFICIAL] Why did Kobo change the Sleep/Power Off behaviour?
View Single Post
Old 07-05-2010, 08:19 PM   #65
SameerH
Product Manager
SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.SameerH ought to be getting tired of karma fortunes by now.
 
SameerH's Avatar
 
Posts: 487
Karma: 590887
Join Date: May 2010
Location: Toronto
Device: Kobo Aura H2O
Quote:
Originally Posted by wrenn1 View Post
One of my biggest frustrations with Kobo was that their responses gave me the impression that they didn't read my request. It really was like a canned response was sent out with similar or familiar words in a request. It is insulting. I too would rather be ignored than insulted.
Well that's not very nice at all, that shouldn't have happened. Our folks should be providing each ticket the individual TLC that you guys deserve. Sorry this was the case, I'll try and get to the bottom of it.

Note that feature requests (such as to change the power off feature) are being heard LOUD AND CLEAR. (That would be an understatement). We're on it and we'll be figuring something out soon.
SameerH is offline   Reply With Quote